Bookwallah strives to ensure customer satisfaction with our products and services. This Refunds and Cancellations Policy outlines the terms under which refunds and cancellations are processed.
1. Products and Services
This policy applies to all products and services available on our website, including donations, event registrations, and merchandise.
2. Refunds
Refund requests for donations must be submitted within 7 days of the donation date. Contact us at [contact@bookwallah.org] with your donation details to request a refund. Refunds are processed on a case-by-case basis, and bank charges will be deducted from the refunded amount.
For event registrations and merchandise, refund requests must be submitted within 14 days of the purchase date. Contact us at [receipts@bookwallah.org] with your order details to request a refund.
Approved refunds will be processed within 5-7 working days and credited to the original payment method used.
3. Cancellations
To cancel an event registration or order, please contact us at [collabs@bookwallah.org] as soon as possible. Cancellations are subject to the terms specified for each event or product.
4. Contact Us
If you have any questions about our Refunds and Cancellations Policy, please contact us at [collabs@bookwallah.org.]